Developmental Disabilities Supports Division:
The Developmental Disabilities Supports Division provides technical assistance to service providers through issuing policy, regulations, standards and using other methods.

Regulations

Recent DDSD published NMAC regulations

Standards

Individual Service Plan (ISP)

The DDSD Request for Regional Office Intervention form (RORI)

DDSD Guidelines

Operations Manuals

• A Resource Manual for Independent Case Managers for the Developmental Disabilities Waiver Click here to view.

The Resource Manual for Independent Case Managers for the Developmental Disabilities Waiver was developed by the Case Management Unit and published in September 2006. The manual, in combination with the Pre-Service Manual of Case Management Competencies, can be used to assist new case managers in learning their job and as a ready reference for many case management questions. The manual details DD Waiver case management roles and responsibilities as well as the many procedures and timelines case managers must follow to accomplish their tasks. References to policies and procedures and regulations will be updated periodically.

The Following Resources are available in Adobe pdf format (Note: Download times may vary):

• A Resource Manual for Independent Case Managers for the Developmental Disabilities Waiver - full version click here

Resource Manual by Sections:

• Introduction: Acknowledgements, Table of Contents, Use of this Guide, Introduction, Mission, Philosophy, Components of the Case, Management System, Case Management Process Flow Chart
  
  
• Chapter I: How Individuals Become Eligible for DD Waiver Services- Eligibility Criteria, Applying for Waiver Services, Initial Financial Determination, Initial Clinical Disability Determination, Ongoing Eligibility & Reassessment by the Case Manager
  
  
• Chapter II: Getting to Know the Individual- The Role of Assessment, Assessment Responsibilities, Case Manager Responsibilities, Assessment Matrix
  
  
• Chapter III: Making the Most of Meetings- Meetings that Enhance the Individual’s Life, Preparing for an Effective Meeting, Meaningful Participation & Self-Advocacy, Starting off on the Right Track, Giving & Receiving Feedback, Facilitating Focused Discussions, The Problem Solving Process, Dealing with Disagreement, Reaching Consensus, Co-Facilitating Meetings, Understanding & Working with the Guardian, Resources on Guardianship
  
  
• Chapter IV: Planning with the Individual-The Individual’s Team, Team Meetings, Guidelines for the Team, Case Management Responsibilities, The Planning Process, Completion of the Individual Service Plan (ISP), Ongoing Roles and Responsibilities, Quality Assurance, Collecting Data on the Individual’s Progress, Guidelines for Progress Reporting, Review/Reassessment/Revision, Guidelines for Reviewing Action Plans, Dispute Resolution Process/Team Facilitation Process, Special Planning Considerations
  
  
• Chapter V: Community Resources & Supports- Community Resources & Supports, Networking, Natural Supports, Generic Supports
  
  
• Chapter VI: Keeping Things on Track- Spending Time with the Individual, Telephone & Quarterly Report Monitoring, Special Issues to Keep an Eye On, Incident Management, Request for DDSD Regional Office Intervention, Resolution of Concerns Flow Chart
  
  
• Chapter VII: Record Keeping on Behalf of the Individual- Primary Record Contents, Required Information Maintained in the Case Management File, Documentation Procedures and Standards, Documentation Guidelines, Accountable Documentation Practices
  
  
• Chapter VIII: Creating the Individual’s Budget & Billing for Services- Annual Resource Allotments (ARA), Services in Excess of the ARA, Exception Process, Authority and Responsibilities of the Case Manager, Completing the DD Waiver Individual ARA Budget Plan, Additional Services outside the ARA, Completing the Waiver Review MAD 046, Process for Changing Units, Approval or Denial of the MAD 046, DD Waiver Services and Basic Medicaid Benefits, Billable and Non-Billable Activities
  
  
• Chapter IX: When An Individual Changes Services- When an Individual Changes Case Management Agencies, When an Individual Changes Service Providers, Suspension of Services, When an Individual Withdraws from Services, When an Individual is Terminated from Services, Death of an Individual
  
  
• Appendix: Acronyms, Abbreviations & Terminology, ARA Rate Table, Client Individual Assessment (CIA) Form, Decision Tree: DD Waiver Eligibility, Risk Assessment & Planning Worksheet, Identifying Individuals at Risk for Aspiration & What to do About It, Meal Time Observation Checklist, Quarterly Review for Persons with Dysphagia/Risk of Aspiration: Day Program Site Visit, Quarterly Review for Persons with Dysphagia/Risk of Aspiration, Residential Site Visit, Sample ISP Meeting Agenda, ISP Form: Electronic Version, ISP Form: Hard Copy Version, Instructions: Developing and Documenting the ISP, Letter of Transfer & Receipt, Transfer of Records List, Level of Care (LOC), DDSD Decision Justification Form, DDSD Site Visit Form, DDSD Site Visit Form Instructions, MAD 046: Blank, MAD 046: Sample, Provider Request Form: Type 1 Action (Service Authorization), Provider Request Form: Type 2 Action (Personnel Qualifications & Payment Authorization), Request for DDSD Regional Office Intervention, Request for DDSD Regional Office Intervention Instructions
  

 

• The Case Management Code of Ethics Click here
  
  
• The Client Individual Assessment Form for Case Managers download it in MS Word format revised: January 9, 2007   Click here .
  
  
• The DDSD Request for Regional intervention form: DDSD provides a process of asking for assistance from DDSD regional office staff when issues cannot be resolved otherwise.  Click here to view.

Policy

Procedures

Family Infant Toddler (FIT) Policy and Procedures and Certification

Director's Releases

Promising Practice

Glossary and Abbreviations

Link to Human Services Division - Medical Assistance Bureau

Link to DDSD Developmental Disability and Medically Fragile Waiver Service Provider Applications